Privacy Policy
How we collect, use, and protect the information you share with us.
Who We Are
Design Planet Studio LLC ("Design Planet Studio," "we," "us," or "our") provides local business marketing services, including website design, local SEO, and related services, to clients primarily in Adrian, MI, Lenawee County, and Southeast Michigan. This policy explains what information we collect through designplanetstudio.com (the "Site"), how we use it, and the choices you have.
Information We Collect
We collect information in a few different ways:
- Information you give us directly. When you fill out our contact form, we collect your name, email address, phone number (optional), and whatever you write in your message. When you book a consultation through our scheduling tool, we collect the name, email, and any details you provide to schedule that appointment.
- Information collected automatically. Like most websites, ours automatically receives some technical information when you visit, such as your IP address, browser type, device type, and general usage data (like which pages you view). This happens partly because the Site loads fonts from Google's font service, which involves a request to Google's servers.
- Information from third-party tools. We use TidyCal to handle appointment scheduling. When you book a consultation, TidyCal collects information such as your name, email address, and the appointment details, and may use cookies and similar technologies as part of operating its scheduling platform. TidyCal may also send you email or text reminders about your appointment. This is governed by TidyCal's own privacy policy, not this one, since we don't control how TidyCal itself handles that data on its platform.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and messages
- Schedule and manage consultations and appointments
- Provide, maintain, and improve our services
- Communicate with you about your project or our services
- Understand how visitors use our Site so we can improve it
We do not sell your personal information to third parties.
Third-Party Services
Our Site relies on a small number of third-party services to function:
- TidyCal (operated by Sumo Group Inc.) — appointment scheduling. When you book through our scheduling widget, TidyCal processes your account/booking information (name, email, appointment details), and separately, standard usage data like your IP address and browser type. TidyCal states it will never sell your information to a third party. Full details are in TidyCal's privacy policy.
- Google Fonts — website typography
- Hostinger — website hosting
Each of these providers may process limited technical data (such as your IP address) as part of delivering their service to us. We encourage you to review their respective privacy policies if you have questions about how they handle data.
Cookies
Our Site itself does not set cookies for advertising or tracking purposes. Our booking tool, TidyCal, may use cookies and similar tracking technology (such as pixels) as part of operating its own scheduling platform, independent of our Site. TidyCal's privacy policy has more detail on this. If we begin using our own analytics or advertising tools in the future, we will update this policy accordingly.
Data Retention
We retain the information you submit through our contact form or booking tool for as long as reasonably necessary to respond to your inquiry, provide our services, or comply with legal obligations. If you'd like us to delete information we have about you, contact us using the details below.
Your Choices and Rights
Depending on where you live, you may have rights to access, correct, or request deletion of the personal information we hold about you. To make a request, email us at hello@designplanetstudio.com, and we'll respond within a reasonable time.
Children's Privacy
Our Site and services are intended for business owners and are not directed at children under 13. We do not knowingly collect personal information from children.
Security
We take reasonable steps to protect the information you share with us, but no method of transmission over the internet or electronic storage is completely secure, and we can't guarantee absolute security.
Changes to This Policy
We may update this policy from time to time as our services or applicable laws change. The "Last updated" date at the top of this page reflects the most recent revision.
Contact Us
Design Planet Studio LLC
1360 W Maumee St # 2025
Adrian, MI 49221
Email: hello@designplanetstudio.com
Phone: (517) 366-2040